WHITE PAPER - Read this paper for a series of research briefs discussing addressing demand and sales funnel analytics. Topics covered include business intelligence tools, marketing BI tools, the coming of age of Marketing Operations, and the demand waterfall.
Posted: March 16, 2010 | Published: March 16, 2010


Topics:  Business Intelligence | Demand Chains | Market Research | Market Trends | Marketing | Operational Support Systems

WHITE PAPER - The current economic environment challenges manufacturers seeking to capitalize on their enterprise resource planning (ERP) software: How can a company increase ERP functionality while reducing operating costs and even head counts? To achieve this difficult balance, many manufacturers have turned to on-demand ERP-support services.
Posted: March 8, 2010 | Published: May 8, 2009


Topics:  Business Continuity Planning | Business Process Management | ERP | Manufacturing Industry | Manufacturing Systems | Operational Support Systems | Outsourcing | Risk Management | ROI | SAP (Product) | Systems Staff | Workforce Planning

WHITE PAPER - This white paper discusses how HP Discovery and Dependency Mapping can be the key to the effective management of your virtual infrastructure, helping to make sure that you can gain the benefits of virtualization without increasing costs and risks.
Posted: December 10, 2009 | Published: December 9, 2009


Topics:  Business Processes | Configuration Management | Operating System Virtualization | Operational Support Systems | Storage Virtualization | Systems Management | Virtual Desktop Infrastructure

WHITE PAPER - Oracle WebLogic Suite, a foundational element of Oracle Fusion Middleware, offers the ideal mix of performance, scalability, and operational efficiency to support modern IT requirements driven by ever-changing business needs.
Posted: September 18, 2009 | Published: July 1, 2009


Topics:  Business Development | Business Intelligence | Business Management | IT Asset Management | IT Best Practices | IT Infrastructure | IT Management | IT Systems | Operational Support Systems | Oracle (Product)

WHITE PAPER - This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.
Posted: April 21, 2009 | Published: March 5, 2009


Topics:  Business Intelligence | Business Process Management | Customer Service | Customer Support Software | Help Desk Management Services | Help Desks | IT Infrastructure | ITIL | Operational Support Systems

WHITE PAPER - Growth is back on the executive agenda and challenging executives today from both a strategic and operational perspective. This 'SAP Executive Insight' explains the challenges inherent in three common growth models and describes how to implement a solid, flexible, and adaptive foundation that supports corporate growth objectives.
Posted: September 17, 2008 | Published: September 17, 2008


Topics:  Application Portfolio Management | Business Communications | Business Development | Business Intelligence | Business IT Alignment | Business Management | Business Models | Change Management | Enterprise Systems | IT Infrastructure | IT Service Management | Operational Support Systems | Reporting Software