WHITE PAPER - When an IT skill falls out of favor, it rarely ever comes back. Here's our list of 10 dying IT skills. If any of these skills are your main expertise, perhaps it's time to think about updating your skill set.
Posted: May 13, 2009 | Published: May 13, 2009


Topics:  COBOL | Code Management | IT Best Practices | IT Departments | IT Governance | IT Industry | IT Infrastructure | IT Management | IT Managers | IT Service Management | IT Services | IT Systems | IT Workforce | Programming | Programming Languages

WHITE PAPER - Enterprises are always seeking to cut costs and optimize resource utilization. Now, in this harsh economic climate, the need is more compelling than ever. This paper highlights potential savings exceeding $5,000,000 per year for each 1,000 employees through the application of Microsoft Unified Communications to your business and IT operations.
Posted: November 20, 2009 | Published: August 1, 2009


Topics:  Collaboration | Communications Hardware | Communications Systems | Economic Environment | Microsoft Exchange | Microsoft Office | Mobile Workers | Teleconferencing Software | Unified Messaging | VoIP | Web Conferences

WHITE PAPER - Communications as a service (CaaS) is a hot new market that promises to grow quickly. In CaaS, communications technology is located in a data center of a communications service provider, and is owned and managed by the service provider as a multi-tenant infrastructure. Read the white paper for more information on Communications as a service.
Posted: February 8, 2010 | Published: February 8, 2010


Topics:  Cloud Computing | Communications Networks | Communications Systems | Data Center Management | Data Centers | VoIP

WHITE PAPER - Directors of IT operations are under pressure to control or reduce mainframe operating costs while maintaining service levels to the business. This paper describes how BMC® MAINVIEW® from BMC Software uniquely delivers aggressive and strategic performance management and optimization.
Posted: April 17, 2009 | Published: April 17, 2009


Topics:  IT Management Services | IT Services | IT Systems | Mainframe Operating Systems | Operating Systems | Server Management

WHITE PAPER - Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions.
Posted: February 8, 2010 | Published: January 22, 2009


Topics:  Communications Networks | Communications Systems | Network Convergence | Telephony Services | Telephony Systems | Unified Messaging | Unified Messaging Systems | VoIP

WHITE PAPER - The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.
Posted: November 6, 2009 | Published: November 5, 2009


Topics:  Communications Diagnostic and Test Equipment | Communications Hardware | Communications Networks | Communications Software | Communications Systems | Unified Messaging | Unified Messaging Systems

WHITE PAPER - This paper examines how you can gain reliable, accessible information from efficient, integrated IT systems – and use that information to make faster, smarter decisions. In turn, the right decisions will lead to better operations and a stronger competitive position.
Posted: October 26, 2009 | Published: December 17, 2007


Topics:  Business Intelligence | Business IT Alignment | Information Management | Inventory Management | IT Systems | Manufacturing Systems | SAP (Product) | SMBs | Strategic Planning

WHITE PAPER - To help control costs, improve business agility, and remain secure and in compliance, many IT organizations are taking steps to transition to a truly dynamic infrastructure. Microsoft® System Center is a family of leading IT management solutions that helps IT departments proactively plan, deploy, manage, and optimize an IT environment.
Posted: November 23, 2009 | Published: November 1, 2007


Topics:  IT Asset Management | IT Governance | IT Infrastructure | IT Management | IT Managers | IT Spending | IT Systems | Regulatory Compliance | Server Management

WHITE PAPER - This paper explains how data center efficiency can be measured, evaluated, and modeled, including a comparison of the benefits of periodic assessment vs. continuous monitoring.
Posted: April 29, 2009 | Published: February 3, 2009


Topics:  Cooling Equipment | Data Center Management | Data Centers | Energy Efficiency | Equipment Maintenance Management Software | IT Asset Management | IT Consulting Services | IT Systems | Power Supplies

WHITE PAPER - Our experience suggests that Enterprise Architecture (EA) governance determines the impact of the architecture team to a great degree. We describe and manage EA governance along six dimensions.
Posted: November 4, 2009 | Published: September 1, 2005


Topics:  Business IT Alignment | CIOs | Enterprise | Enterprise Architectures | IT Infrastructure | IT Management | IT Managers | IT Systems | Strategic Planning

WHITE PAPER - Leading telecommunications companies are finding ways to integrate data into business processes and also automate decisions with on-demand business analytics. This paper can provide you with background on Intelligent Mail®, with an emphasis on the 21 practical ways you can leverage mailstream intelligence to improve your business today.
Posted: January 15, 2010 | Published: January 15, 2010


Topics:  Communications Software | Communications Systems | CRM | Customer Data Management | Customer Data Management Software | Information Management Software | Marketing | Telecommunications Management Software | Telecommunications Services | Telecommunications Software | Telecommunications Systems

WHITE PAPER - IDC believes that IT organizations are constantly being asked to do more with less. This analyst report will look at some of the key triggers CIOs look for when deciding to consolidate as well as getting started with consolidation and its impact on the business.
Posted: June 26, 2009 | Published: April 1, 2008


Topics:  Business Continuity Planning | Business Development | Business Intelligence | Business Management | Business Processes | Enterprise | Enterprise Systems | IT Best Practices | IT Management | IT Systems

WHITE PAPER - Presence can be defined as the indication, based on user-provided information, on whether co-workers are available and how they prefer to be reached. We will discuss an option that will allow our users to see availability status information of other users in the network via the Cisco Unified Presence Solution version 7.0. (CUPS).
Posted: August 27, 2009 | Published: August 27, 2009


Topics:  Communications Software | Communications Systems | Mobile Workers | Network Management | Server Software | Unified Messaging | Unified Messaging Systems | Workforce Management Software

WHITE PAPER - Investing in the right IT platform and end-to-end business processes enables companies to simplify the IT landscape and reduce total it cost.
Posted: January 26, 2009 | Published: January 23, 2009


Topics:  Business Intelligence | Business IT Alignment | Business Models | Business Process Management | Inventory Management | Investments | IT Asset Management | IT Governance | IT Systems | Leadership

WHITE PAPER - As companies face increasing pressure to deliver more business value from their IT spending and free up funding for new business initiatives, reducing mainframe costs and modernizing legacy applications have become top-of-mind.
Posted: September 10, 2009 | Published: March 26, 2009


Topics:  IT Asset Management | IT Governance | IT Management | IT Spending | IT Systems | Legacy Applications Software | Mainframe Computers | Mainframe Server Hardware | QOS