WHITE PAPER - When an IT skill falls out of favor, it rarely ever comes back. Here's our list of 10 dying IT skills. If any of these skills are your main expertise, perhaps it's time to think about updating your skill set.
Posted: May 13, 2009 | Published: May 13, 2009


Topics:  COBOL | Code Management | IT Best Practices | IT Departments | IT Governance | IT Industry | IT Infrastructure | IT Management | IT Managers | IT Service Management | IT Services | IT Systems | IT Workforce | Programming | Programming Languages

WHITE PAPER - Enterprises are always seeking to cut costs and optimize resource utilization. Now, in this harsh economic climate, the need is more compelling than ever. This paper highlights potential savings exceeding $5,000,000 per year for each 1,000 employees through the application of Microsoft Unified Communications to your business and IT operations.
Posted: November 20, 2009 | Published: August 1, 2009


Topics:  Collaboration | Communications Hardware | Communications Systems | Economic Environment | Microsoft Exchange | Microsoft Office | Mobile Workers | Teleconferencing Software | Unified Messaging | VoIP | Web Conferences

PODCAST - This podcast looks closely at a unique data recovery solution for IBM AIX Environments called EchoStream for AIX.
Posted: May 9, 2008 | Premiered: May 9, 2008


Topics:  Continuous Data Protection | Data Recovery | Disaster Recovery | IT Managers | IT Systems | ITIL | Replication

TRIAL SOFTWARE - Businesses today grow and change at a frantic pace, making Active Directory (AD) management one of the most time-consuming IT tasks. AD administrators struggle to keep up with requests to create, change or remove user access to various network resources.
Posted: April 15, 2009 | Published: April 10, 2009


Topics:  Active Directory | Enterprise Systems | IT Service Management | IT Systems | Network Management Software | Network Security | Server Management

WHITE PAPER - Communications as a service (CaaS) is a hot new market that promises to grow quickly. In CaaS, communications technology is located in a data center of a communications service provider, and is owned and managed by the service provider as a multi-tenant infrastructure. Read the white paper for more information on Communications as a service.
Posted: February 8, 2010 | Published: February 8, 2010


Topics:  Cloud Computing | Communications Networks | Communications Systems | Data Center Management | Data Centers | VoIP

WEBCAST - The BlackBerry Enterprise Solution provides push-based access to email; calendar, contacts, tasks and notes; instant messaging; web-based applications and services and enterprise applications.
Posted: August 25, 2008 | Premiered: August 25, 2008


Topics:  Communications Systems | Email | Enterprise Applications Software | Instant Messaging | Mobile Device Management | Mobile IP | Web Applications Management

CASE STUDY - The City of Hamilton deployed NOMAD, an application from Horizant, for BlackBerry smartphones, which mobilizes the way facilities management is handled. The solution is designed to automatically push out work orders from the City of Hamilton's back-end database which are then received by tradespeople on their BlackBerry smartphones.
Posted: February 17, 2010 | Published: December 1, 2009


Topics:  Communications Software | Information Management | IT Systems | Mobile Device Management | Mobile Middleware | Mobile Workers | Productivity | ROI | Smart Phones

WHITE PAPER - Directors of IT operations are under pressure to control or reduce mainframe operating costs while maintaining service levels to the business. This paper describes how BMC® MAINVIEW® from BMC Software uniquely delivers aggressive and strategic performance management and optimization.
Posted: April 17, 2009 | Published: April 17, 2009


Topics:  IT Management Services | IT Services | IT Systems | Mainframe Operating Systems | Operating Systems | Server Management

CASE STUDY - When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.
Posted: September 8, 2009 | Published: September 1, 2009


Topics:  Communications Networks | Communications Systems | IP | IP Telephony | Unified Messaging | Unified Messaging Systems | VoIP

WHITE PAPER - Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions.
Posted: February 8, 2010 | Published: January 22, 2009


Topics:  Communications Networks | Communications Systems | Network Convergence | Telephony Services | Telephony Systems | Unified Messaging | Unified Messaging Systems | VoIP

WHITE PAPER - The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.
Posted: November 6, 2009 | Published: November 5, 2009


Topics:  Communications Diagnostic and Test Equipment | Communications Hardware | Communications Networks | Communications Software | Communications Systems | Unified Messaging | Unified Messaging Systems

WHITE PAPER - This paper examines how you can gain reliable, accessible information from efficient, integrated IT systems – and use that information to make faster, smarter decisions. In turn, the right decisions will lead to better operations and a stronger competitive position.
Posted: October 26, 2009 | Published: December 17, 2007


Topics:  Business Intelligence | Business IT Alignment | Information Management | Inventory Management | IT Systems | Manufacturing Systems | SAP (Product) | SMBs | Strategic Planning

ASSESSMENT TOOL - Are you looking to develop a communications strategy to enhance your business? This Collaboration Business Advisor can help you map your current business challenges and future goals to an appropriate solution that's right for your organization.
Posted: October 29, 2009 | Published: October 29, 2009


Topics:  CIOs | Collaboration | Collaborative Applications Software | Collaborative Product Development | Communications Software | Communications Systems | Social Networking | Unified Messaging

WHITE PAPER - To help control costs, improve business agility, and remain secure and in compliance, many IT organizations are taking steps to transition to a truly dynamic infrastructure. Microsoft® System Center is a family of leading IT management solutions that helps IT departments proactively plan, deploy, manage, and optimize an IT environment.
Posted: November 23, 2009 | Published: November 1, 2007


Topics:  IT Asset Management | IT Governance | IT Infrastructure | IT Management | IT Managers | IT Spending | IT Systems | Regulatory Compliance | Server Management

CASE STUDY - In early 2007, amid rapid international growth, CommVault saw a need to improve customer service and support while holding the line on costs. Learn how they used both Cisco's Unified Contact Center Enterprise (UCCE) solution and Uptime powered by Cisco to integrate their international contact centers and expand their use of IP telephony.
Posted: February 25, 2010 | Published: February 25, 2010


Topics:  Communications Systems | Customer Service | IP Routers | IP Routing | IP Telephony | IT Infrastructure | Network Infrastructure | Network Performance Management Software | Routing