WHITE PAPER - Remote access and virtualization on the smartphone is a secure and efficient way to provide the mobile workforce access to robust applications and desktop features.
Posted: October 30, 2008 | Published: August 29, 2008


Topics:  Mobile CRM | Mobile Device Management | Mobile Workers | Remote Access Hardware | Remote Office Connectivity | Remote Users | Telephones

WHITE PAPER - Small business telephone systems are available in a variety of configurations, offering an ever-growing range of features and benefits. This paper serves as a quide to getting the best phone system for your company.
Posted: October 10, 2008 | Published: October 10, 2008


Topics:  CRM | IP Networks | Telecommunications Infrastructure | Telephones | Telephony Services | Telephony Systems

WHITE PAPER - After weighing Internet telephony's costs and benefits, some managers are deciding that VoIP is vital to their operations. According to this article, VoIP will probably join the elite list of true breakthroughs -- PCs, email and wireless communication.
Posted: October 6, 2008 | Published: October 4, 2008


Topics:  Communications Networks | Communications Systems | Infrastructure Services | Mobile Device Management | Telephones | Telephony Services | Voice Networking | VoIP

WEBCAST - This webcast details a new communications solution that will change the way people interact with and contact each other by providing a more efficient and effective means of communication.
Posted: September 30, 2008 | Premiered: September 30, 2008


Topics:  Communications Systems | Mobile Device Management | Mobile Workers | Telephones | Unified Messaging | Voice Mail Services | Voice Mail Software

WHITE PAPER - This white paper explains the importance of lead nurturing–in the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program.
Posted: August 20, 2008 | Published: August 20, 2008


Topics:  B2B Integration | CRM | Email | Lead Generation | Marketing Information Systems | Purchase Order Management | ROI | Routing Protocols | Sales | Systems Management | Telephones

WHITE PAPER - Considering disaster preparedness, this paper explores a range of unforseen situations, highlight lessons learned, and defines communications strategies that can prepare us for meeting the needs of unforeseen events.
Posted: July 1, 2008 | Published: June 1, 2008


Topics:  Business Continuity Planning | Communications Systems | Disaster Planning | Disaster Recovery | Telephones

WHITE PAPER - This paper discusses why timely and reliable alarm notification is part of a successful remote monitoring program and discusses the factors to consider when selecting a remote monitoring system.
Posted: June 17, 2008 | Published: June 17, 2008


Topics:  Email | Pagers | Peripheral Hardware | Remote Network Management | ROI | Telephones | Wireless Telephones