WHITE PAPER - Regulatory compliance tops the list of concerns among healthcare and life sciences IT professionals with 86% of healthcare IT decision-makers rating it as a high or critical priority over the course of the coming year. Check out this paper to find out more!
Posted: March 17, 2010 | Published: March 17, 2010


Topics:  Data Security | Disaster Recovery | Enterprise | Health Care Industry | Mobile Device Management | Mobile Workers | Regulatory Compliance | Smart Phones | Telecommuting | Vertical Industries

ANALYST BRIEF - Teleworking in the cloud is enjoying a bump in visibility because of hype about cloud computing and the appearance of new software as a service (SaaS) players. Use Gartner's cloud security-planning guidelines to mitigate risks of data loss and exposure when users rely on third-party-hosted applications.
Posted: February 10, 2010 | Published: May 15, 2009


Topics:  Cloud Computing | Network Security | Remote Access Security | Risk Management | Security | Software as a Service | Telecommuting | WAN

WHITE PAPER - This paper examines current economic and business trends as well as challenges impacting the contact center market. It provides guidance and recommendations for contact centers looking for an alternative to on-premises contact handling solutions and more.
Posted: December 3, 2009 | Published: December 3, 2009


Topics:  Call Center Management | Call Center Services | Call Center Software | Call Centers | Customer Loyalty | Customer Satisfaction | Software as a Service | TCO | Telecommuting | Telephony Services

WEBCAST - As an IT Professional, it's a priority to centralize data to make it more available, redundant and secure; but, at the same time, you've got to meet the needs of increasingly demanding remote users. Join this webcast now to hear from industry experts on how you can overcome these challenges with the 5 golden rules for branch collaboration.
Posted: October 1, 2009 | Premiered: October 1, 2009


Topics:  Application Deployment | Application Performance Management | Mobile Workers | Network Management | Remote Computing | Remote Users | ROBO | Telecommuting