WHITE PAPER - If your organization is deploying mobile applications a mobile platform should be part of your IT strategy. Deploying a single enterprise platform that will mobilize your entire workforce can deliver new business value while protecting current IT investments. Get your report featuring research from Gartner now, compliments of Sybase.
Posted: February 26, 2010 | Published: February 25, 2010


Topics:  Application Integration | ERP | Mobile Device Management | Mobile Device Management Software | Mobile Workers | SAP (Product) | Smart Phones | Sybase (Product) | Wireless Application Services Providers | Wireless Applications Software | Wireless Computing

PODCAST - In this expert podcast, Sheryl Kingstone, director of enterprise research for the Yankee Group, shares best practices for mobile CRM deployments, touching upon BlackBerry and iPhone, and focuses on customer-centric strategies involving mobile CRM.
Posted: February 23, 2010 | Premiered: February 23, 2010


Topics:  Application Development and Integration Services | Best Practices | CRM | CRM Best Practices | Field Force Automation | Handheld Devices | Mobile CRM | Mobile Device Management | Mobile Middleware | Mobile Workers | Sales Force Automation | Smart Phones

WHITE PAPER - This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
Posted: February 19, 2010 | Published: July 1, 2009


Topics:  Application Integration | Applications Management | CIOs | Field Force Automation | Handheld Devices | Information Management | Mobile Device Management | Mobile Workers | Productivity | Smart Phones | TCO | Unified Messaging

WHITE PAPER - FMI recently completed a nationwide survey of US builders to find out how they are using wireless handheld devices in the field. In this paper, we discuss how wireless is earning its keep on the jobsite and identify ways that builders can get more out of their investment in this technology.
Posted: February 19, 2010 | Published: February 19, 2010


Topics:  Construction Industry | Mobile Device Management | Mobile Workers | ROI | Smart Phones | Surveys | Wireless Application Development | Wireless Computing

ANALYST REPORT - In this analyst report, Forrester Consulting examines the total economic impact and potential return on investment (ROI) enterprises can realize by deploying mobility solutions using BlackBerry® smartphones and BlackBerry® Enterprise Server software.
Posted: February 19, 2010 | Published: February 19, 2010


Topics:  Economic Environment | Mobile Device Management | Mobile Device Management Software | Mobile Middleware | Productivity | ROI | Server Software | Smart Phones

WHITE PAPER - In this paper, Ovum will offer a short guide for enterprises as they establish and then continue to evolve their managed mobility strategies.
Posted: February 19, 2010 | Published: February 19, 2010


Topics:  Best Practices | Business Management | Mobile Device Management | Mobile Middleware | Mobile Workers | Partnerships | Smart Phones

IT BRIEFING - This IT Briefing discusses how advanced collaboration applications from IBM Lotus and BlackBerry smartphones from RIM offer state-of-the-art technology and business advantages to corporate users.
Posted: February 19, 2010 | Published: February 19, 2010


Topics:  Collaboration | Collaborative Applications Software | Mobile Device Management | Mobile Middleware | Mobile Workers | Productivity | Remote Users | ROI | Smart Phones | Unified Messaging

CASE STUDY - Ricoh Americas Corporation (Ricoh), a provider of document solutions, wanted a solution to automate service calls handled by field service technicians. They decided to create an application for the BlackBerry® solution that would improve call efficiency and give technicians more control over the tasks performed during their day.
Posted: February 18, 2010 | Published: December 1, 2009


Topics:  Applications Management | Business Metrics | Mobile CRM | Mobile Device Management | Mobile Workers | Productivity | SLA | Smart Phones

CASE STUDY - Centra Windows Ltd. was looking to replace a paper system for dispatching and managing work performed by window installation field staff with an automated solution that is more efficient and easily tracked and reflects the optimized processes developed by the business. Read about the features and business benefits of their BlackBerry solution.
Posted: February 18, 2010 | Published: February 18, 2009


Topics:  Business Process Management | Customer Service | Job Scheduling Software | Mobile CRM | Mobile Device Management | Mobile Workers | Reporting Software | Smart Phones

CASE STUDY - AIS Construction Equipment (AIS), a heavy construction equipment dealership that sells, rents and repairs machinery, was challenged to automate work orders completed by service technicians who repair heavy equipment to accelerate the billing cycle, follow up on sales leads and improve customer service.
Posted: February 18, 2010 | Published: December 1, 2009


Topics:  Application Deployment | Applications Management | Business Metrics | Construction Industry | Customer Service | Information Management | Mobile Device Management | Mobile Workers | Smart Phones

WHITE PAPER - Companies are reaping the benefits from mobile CRM, field service and sales force automation processes with the latest Research In Motion (RIM) offerings. Read this white paper to learn more!
Posted: February 18, 2010 | Published: February 18, 2010


Topics:  Application Development | Application Development and Integration Services | CRM | Mobile CRM | Mobile Device Management | Mobile Workers | ROI | Sales and Marketing Software | Sales Force Automation | Smart Phones

WHITE PAPER - This white paper discusses how mobile peripherals help extend the value of BlackBerry solutions such as automate data collection, improve accuracy, and lower costs, among other benefits.
Posted: February 18, 2010 | Published: February 18, 2010


Topics:  Barcode Readers | Enterprise Application Integration Middleware | Enterprise Applications Software | Mobile Device Management | Mobile Middleware | Mobile Workers | Peripheral Hardware | POS | Productivity | Smart Appliances | Smart Cards | Smart Phones

WHITE PAPER - The more employees rely on their BlackBerry® smartphones, the greater the need for enterprise applications that fit their, and the company's, specific needs. But IT organizations can't always do it on their own. This white paper covers some best practices and resources for creating mobile enterprise applications.
Posted: February 18, 2010 | Published: February 18, 2010


Topics:  Application Development | Application Development and Integration Services | Applications Management | CIOs | Enterprise Application Integration Middleware | Enterprise Applications Software | Mobile Device Management | Mobile Middleware | Mobile Workers | Productivity | Smart Phones

WHITE PAPER - Learn more about how mobile technology from Research In Motion (RIM), and members of the BlackBerry Alliance Program can make your enterprise more agile and give you a business advantage.
Posted: February 17, 2010 | Published: February 17, 2010


Topics:  Applications Management | Business Performance Management | CIOs | Desktop Applications Management | Information Management | Mobile Device Management | Mobile Middleware | Mobile Workers | Productivity | Smart Phones

CASE STUDY - The City of Hamilton deployed NOMAD, an application from Horizant, for BlackBerry smartphones, which mobilizes the way facilities management is handled. The solution is designed to automatically push out work orders from the City of Hamilton's back-end database which are then received by tradespeople on their BlackBerry smartphones.
Posted: February 17, 2010 | Published: December 1, 2009


Topics:  Communications Software | Information Management | IT Systems | Mobile Device Management | Mobile Middleware | Mobile Workers | Productivity | ROI | Smart Phones