VIDEOCAST - Watch this videocast as Scott Lachecki of North American Nutrition Companies talks about the benefits of itelligence Support Advantage and its intelligence on-demand SAP support. Support Advantage offers mid-market companies worldwide a range of both technical and functional SAP services, business expertise and expert support intelligence.
Posted: March 12, 2010 | Premiered: March 11, 2010


Topics:  Application Monitoring | Application Monitoring Software | Applications Management Services | Applications Management Software | ASP | Host Management | Hosting Services | Remote Support Services | SAP (Product) | SMBs | Software as a Service

VIDEO - This videocast explores the cost-savings your organization can achieve with remote support management. Discover the benefits and risks of this technology. Gain insight into the different remote management options and tools available today.
Posted: March 2, 2010 | Premiered: March 2, 2010


Topics:  Desktop Applications Management | Desktop Management | Remote Access Security | Remote Network Management | Remote Support Services | Remote Users | Security Management

WHITE PAPER - To survive in today's economy, your IT organization will face increasing pressure to do more with less and work from anywhere at anytime. Imagine how much more productive your service desk personnel could be if they were able to periodically manage and respond to issues from the field, rather than having to check in at their desktops.
Posted: January 26, 2010 | Published: January 26, 2010


Topics:  Help Desks | IT Best Practices | IT Management | IT Services | Mobile CRM | Remote Computing | Remote Support Services | Wireless Computing

TRIAL SOFTWARE - Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm.
Posted: September 8, 2009 | Published: September 8, 2009


Topics:  Help Desk Management | IT Management | Mobile Device Management | Mobile Device Management Software | Mobile Workers | Network Management | Remote Computing | Remote Network Management | Remote Support Services | Wireless Computing