EDITORIAL RESOURCE GUIDE - To give you a more in-depth look into web conferencing solutions and deployment criteria, we've compiled some of the best articles from SearchUnifiedCommunications.com and included them for you in this E-Guide.
Posted: November 10, 2008 | Published: April 1, 2008


Topics:  Collaboration | Communications Systems | Groupware | Remote Offices | Web Conferences | Web Conferencing Services | Web Conferencing Software

WHITE PAPER - This white paper outlines the remote office challenges that are surfacing as more companies implement VoIP. It also explains how corporate IT departments and service providers can avoid the pitfalls experienced during the initial adjustment
Posted: November 7, 2008 | Published: March 7, 2008


Topics:  Network Address Translation | PSTN | Remote Network Management | Remote Offices | Voice Networking Hardware | VoIP | WAN

WHITE PAPER - TANDBERG offers a range of telepresence solutions, from an immersive meeting room to a smaller system for ad hoc meetings and a personal system for the desk, combined with additional technology and services, the meeting is further enhanced.
Posted: November 6, 2008 | Published: November 6, 2008


Topics:  Business Intelligence | ERP | Remote Computing | Remote Offices | Teleconferencing Services | Teleconferencing Software | VoIP

WHITE PAPER - In this white paper, find out how WAFS, WAN optimization, compression, and Web acceleration technologies have come together into one powerful solution: Wide-area Data Services (WDS).
Posted: October 31, 2008 | Published: October 31, 2008


Topics:  Backups | Data Centers | Enterprise | LAN | NAS | Remote Computing | Remote Network Management | Remote Offices | WAN

WHITE PAPER - In this paper, see how wide-area data services (WDS) is now having tremendous success in enabling server virtualization and remote site consolidation.
Posted: October 31, 2008 | Published: October 31, 2008


Topics:  Data Centers | Enterprise | IT Infrastructure | LAN | Remote Computing | Remote Network Management | Remote Offices | Server Virtualization | WAN

WEBCAST - Please join us for a webinar featuring a detailed overview of the differences between the 3 primary management strategies for Exchange in the marketplace today: on-premise, hosting and remote managed services.
Posted: October 9, 2008 | Premiered: October 9, 2008


Topics:  Email Management | Email Server Software | Hosting Services | Microsoft Exchange | Network Management | Remote Computing | Remote Offices

WHITE PAPER - This paper discusses the evolution of telework. It discusses how and why it started, its development and evolution, where it is today, where it's going, problems to be addressed, and why it's being adopted by a growing number of employers.
Posted: September 29, 2008 | Published: September 27, 2008


Topics:  Change Management | Communications Networks | Disaster Recovery | Productivity | Remote Network Management | Remote Offices | ROI | Security | SMBs | Teleconferences

CASE STUDY - In this case study, Illumen improved its customer service, call metrics and reduced its support costs by using NTR global's remote technical support solution. Learn more about NTR support.
Posted: September 26, 2008 | Published: September 26, 2008


Topics:  Customer Service | Metrics | Remote Access Protocols | Remote Access Security | Remote Access Software | Remote Computing | Remote Network Management | Remote Offices | Remote Support Services | Remote Users | SMBs | Technical Support Staff

WHITE PAPER - On-demand remote support solutions address the inadequacies of web tools, e-mail, and phone-based approaches to quality customer care. This paper helps anyone responsible for improving customer experience using affordable technology solutions.
Posted: September 26, 2008 | Published: September 26, 2008


Topics:  Call Centers | Remote Access Protocols | Remote Access Security | Remote Access Software | Remote Computing | Remote Network Management | Remote Offices | Remote Support Services | Remote Users | ROI | Technical Support Staff

CASE STUDY - In this case study, Northbrook Consulting wanted their remote support solution to include multiple session capabilities. Learn how NTR's Remote Support was their solution.
Posted: September 26, 2008 | Published: September 26, 2008


Topics:  Contact Center Management | Customer Service | Remote Access Protocols | Remote Access Security | Remote Access Software | Remote Computing | Remote Network Management | Remote Offices | Remote Support Services | Remote Users | Technical Support Staff

CASE STUDY - By choosing NTRsupport, DHL successfully increased productivity, reduced costs, and simultaneously improved customer satisfaction.
Posted: September 26, 2008 | Published: September 26, 2008


Topics:  Productivity | Remote Access Protocols | Remote Access Security | Remote Access Software | Remote Computing | Remote Network Management | Remote Offices | Remote Support Services | Remote Users | Technical Support Staff

WHITE PAPER - This paper presents a framework for examining current methods of protecting server data in remote and branch offices--as well as the solutions designed to optimize server data protection programs.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  Data Centers | Disk Backups | Distributed Data Management | Remote Backups | Remote Network Management | Remote Offices | RPO | RTO

WEBCAST - Get inside the IBM BladeCenter S with this 3D Virtual Tour that lets you dissect the BladeCenter chassis and look through its components.
Posted: September 11, 2008 | Premiered: September 11, 2008


Topics:  Application Life-Cycle Management | Blade Servers | Chassis | Component-based Architectures | Networking | Performance Testing | Remote Network Management | Remote Offices | SMBs

WHITE PAPER - The goal of ESG Lab reports is to educate IT professionals about emerging technologies and products in the storage, data management and information security industries.
Posted: September 10, 2008 | Published: September 10, 2008


Topics:  Data Centers | Remote Offices | VMware | WAN

WHITE PAPER - Kelton Research conducted an online survey of 333 IT staff members at US companies with 500 or more employees. This survey explores different topics related to supporting mobile workers, including connectivity, security and management control.
Posted: September 9, 2008 | Published: September 9, 2008


Topics:  Employee Monitoring | LAN | Laptop Computers | Mobile Device Management | Mobile Workers | Remote Computing | Remote Office Connectivity | Remote Offices | Remote Users | Security | Software | VPN