WHITE PAPER - When an IT skill falls out of favor, it rarely ever comes back. Here's our list of 10 dying IT skills. If any of these skills are your main expertise, perhaps it's time to think about updating your skill set.
Posted: May 13, 2009 | Published: May 13, 2009


Topics:  COBOL | Code Management | IT Best Practices | IT Departments | IT Governance | IT Industry | IT Infrastructure | IT Management | IT Managers | IT Service Management | IT Services | IT Systems | IT Workforce | Programming | Programming Languages

WHITE PAPER - Read this paper to learn the many benefits of cloud computing as well as the 10 security concerns that need to be addressed when considering moving critical applications and sensitive data to public and shared cloud environments.
Posted: March 17, 2010 | Published: March 17, 2010


Topics:  Access Control | Business Continuity Planning | Cloud Computing | Disaster Recovery | IT Outsourcing Services | IT Services | Platform as a service | Private cloud computing | Public cloud computing | Regulatory Compliance | SLA | Software as a Service

WHITE PAPER - This paper explains ASG's unique, automated solution for discovery and dependency mapping for change and configuration management.
Posted: February 23, 2010 | Published: February 23, 2010


Topics:  Business Service Management | Business Service Management Software | Configuration Management | IT Service Management | IT Services | ITIL | UNIX | Windows

ANALYST BRIEF - Tight budgets and complex IT environments mean that IT operations teams must operate as efficiently as possible. Read this Q&A session with Mary Johnston Turner, research director for IDC's System Management Software service, to better understand how integrated, automated management tools can improve IT productivity.
Posted: January 20, 2010 | Published: January 20, 2010


Topics:  Application Monitoring | Change Management | Configuration Management | Cost Benefit Analysis | Customer Satisfaction | IT Management | IT Service Management | IT Services | Performance Testing | Service Level Management | Systems Management | Workload Automation

WHITE PAPER - This whitepaper discusses how to define, track and enforce IT policies; automate IT compliance processes; and reduce the effort and cost of managing business applications.
Posted: September 10, 2009 | Published: October 16, 2008


Topics:  Business Process Automation | Compliance (Systems Operations) | Compliance Audits | Compliance Best Practices | IT Management | IT Services | Risk Assessment | Risk Management

CASE STUDY - Bankinter, a multichannel bank, chose to work together with Intel and Infogroup in order to benefit from Intel® Core™ 2 Processor with vPro™ technology which it believed could meet its desktop platform manageability challenge.
Posted: October 15, 2009 | Published: May 9, 2008


Topics:  Desktop Applications Management | Desktop Computer Support | IT Management | IT Managers | IT Service Management | IT Services

WHITE PAPER - Directors of IT operations are under pressure to control or reduce mainframe operating costs while maintaining service levels to the business. This paper describes how BMC® MAINVIEW® from BMC Software uniquely delivers aggressive and strategic performance management and optimization.
Posted: April 17, 2009 | Published: April 17, 2009


Topics:  IT Management Services | IT Services | IT Systems | Mainframe Operating Systems | Operating Systems | Server Management

WHITE PAPER - This paper clarifies what cloud computing is, identifies the services offered in the cloud, and also examines potential business benefits, risks and assurance considerations.
Posted: February 10, 2010 | Published: December 1, 2009


Topics:  Cloud Computing | Compliance (Systems Operations) | Governance, Risk, Compliance (GRC) | Infrastructure Services | IT Services | National Institute of Standards and Technology | Platform as a service | Scalability Testing | Software as a Service

CASE STUDY - PrecisionPros needed a hosting solution to accommodate high-volume, e-mail marketing campaigns and Web traffic driven by their clients. Learn how they used Verio's server management and web hosting solutions to deliver customizable solutions and a VAR that truly knows Verio servers and how to customize them for enhanced performance.
Posted: January 29, 2010 | Published: January 29, 2010


Topics:  Application Security | IT Infrastructure | IT Outsourcing Services | IT Services | Server Management | VARs | Web Hosting

WHITE PAPER - While PC prices continue to fall, the total cost of using PCs remains high, when the cost of the deployment activities themselves is considered. To help companies optimize their PC deployment process, Dell has developed a series of offerings that can be used to simplify the deployment process and reduce the time needed to deploy PCs.
Posted: November 25, 2009 | Published: October 1, 2009


Topics:  Computer Hardware | Enterprise Computers | IT Asset Management | IT Management | IT Managers | IT Services | Systems Management

WHITE PAPER - This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs.
Posted: April 18, 2009 | Published: April 17, 2009


Topics:  Business IT Alignment | Customer Service | Enterprise Architectures | IT Service Management | IT Services | ITIL | Job Scheduling Software | ROI | Systems Management | Workload Automation

WEBCAST - Join Zeus Kerravala, of the Yankee Group, and Janine Soika, a channel marketing leader from Verio, for a quick 30 minute discussion that will jumpstart your monthly revenue.
Posted: January 27, 2010 | Premiered: January 27, 2010


Topics:  Application Outsourcing | Applications Management Services | IT Infrastructure | IT Outsourcing Services | IT Services | Revenue Projections | SMBs | VARs

WHITE PAPER - Read this paper to learn how BSM solutions contribute to ITIL compliance by helping organizations manage their underlying technology and by ensuring that their IT infrastructures enhance business performance.
Posted: February 22, 2010 | Published: February 22, 2010


Topics:  Best Practices | Business Service Management | Compliance (Systems Operations) | IT Infrastructure | IT Services | ITIL

EGUIDE - New applications along with QoS standards are increasing demand on network availability and performance and in order to meet these requirements enterprises need to employ more monitoring and management for the WAN. This E-Guide provides shows how to leverage a managed service provider's expertise to limit the cost impact of these new requirements.
Posted: February 9, 2010 | Published: February 9, 2010


Topics:  Applications Management | Data Center Consolidation | IT Services | Network Management | Network Monitoring | Network Performance | QOS | WAN

WHITE PAPER - Electronic Data Interchange (EDI) is a set of standards that collectively provide a common protocol or syntax for transacting business documents electronically. Read this guide to learn more about EDI and how it applies to the TrueCommerce solution.
Posted: February 1, 2010 | Published: February 1, 2010


Topics:  American National Standards Institute | Business Processes | Data Quality | eBusiness | eCommerce | eCommerce Services | EDI | Error Handling | Network Management | Transaction Processing Services