ANALYST REPORT - Read this report to learn the findings of an Aberdeen Group study examining how organizations are using data to impact marketing performance and marketing effectiveness. This study offers best practices from hundreds of organizations that identify how to use data to achieve superior performance.
Posted: March 19, 2010 | Published: October 5, 2009


Topics:  CRM | CRM Analytics | CRM Best Practices | Data Management | Data Management Software | Market Research | Market Trends | Marketing

WHITE PAPER - Read this paper for a series of research briefs discussing addressing demand and sales funnel analytics. Topics covered include business intelligence tools, marketing BI tools, the coming of age of Marketing Operations, and the demand waterfall.
Posted: March 16, 2010 | Published: March 16, 2010


Topics:  Business Intelligence | Demand Chains | Market Research | Market Trends | Marketing | Operational Support Systems

WHITE PAPER - Read this paper to learn how a challenging business climate can create an opportunity for many enterprises to revisit how IT supports the need for improved business productivity. Better, more efficient IT is often required. This streamlining of IT demands better and more accurate IT management processes in order to reduce waste.
Posted: February 8, 2010 | Published: July 1, 2009


Topics:  Business Service Management | CMDB | Configuration Management | Databases | IT Services | ITIL | Market Trends

WHITE PAPER - This paper discusses the key obstacles that stand in the way of marketers garnering good insights into retention rates and customer profitability and presents a solution on how to overcome these obstacles. You'll also learn how to increase customer loyalty and retention while increasing revenue.
Posted: October 23, 2009 | Published: October 23, 2009


Topics:  CRM | CRM Best Practices | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Service | Customer Service Best Practices | Market Trends | Marketing

WHITE PAPER - Consumer spending patterns undergo significant changes during an economic downturn. This paper presents the results of a worldwide study to assess how the current recession is affecting consumer spending. This information can help operators recognize the areas of greatest revenue potential in the months ahead and adjust accordingly.
Posted: October 15, 2009 | Published: October 15, 2009


Topics:  Broadband Service Providers | Broadband Telecommunications Services | Market Research | Market Trends | Telecom Provisioning | Telecom Spending | Telecommunications Carrier Systems | Telecommunications Industry | Telecommunications Service Providers | Telecommunications Services

WHITE PAPER - This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.
Posted: August 10, 2009 | Published: July 1, 2008


Topics:  Asset Management (Finance) | Best Practices | Budgeting | Customer Service | Market Trends | Portfolio Management (Finance) | Risk Assessment | Risk Management | Workflow Management Coalition

ANALYST BRIEF - Vendor market share positions shuffled once again in 1Q09: With Cisco down 30%, Riverbed down 10%, and Blue Coat holding steady, Blue Coat is back on top with 30% revenue market share. This market has essentially become a 3-horse race, with the top 3 vendors capturing roughly 3/4 of the overall market.
Posted: July 1, 2009 | Published: May 29, 2009


Topics:  Leadership | Market Research | Market Trends | Vendor Selection | Vendors | WAN | WAN Hardware

SOFTWARE DEMO - Infor ERP SyteLine spans the business of manufacturing to align supply with demand and support the business and operational challenges of manufacturers. Download this demo to get a better understanding of how this software can benefit your company.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Cost Benefit Analysis | Data Management | ERP | ERP Software | Inventory Management | Market Trends | Production Scheduling Software | Shop Floor Control | Software as a Service | Supply Chain Automation | Supply Chain Execution | Supply Chain Integration | Supply Chain Management | Supply Chain Software | Warehouse Management Software

WHITE PAPER - This whitepaper addresses trends in Enterprie Resource Planning improvements as well as business needs and strengths to assess during vendor selection. Gain insight into the software as a service (SaaS) market and the results from heightened competition.
Posted: March 18, 2008 | Published: August 13, 2007


Topics:  ERP | ERP Software | Interoperability | Market Trends | Microsoft Office | Middleware | Oracle (Product) | ROI | SMB | Software as a Service | Software Implementation | Vendor Selection

WHITE PAPER - Learn how faceted analytical displays can lead to insight that would be difficult to unearth otherwise. Faceted analytical displays are powerful and will help you discover new information that will translate into big benefits for your company.
Posted: February 20, 2008 | Published: January 1, 2007


Topics:  Business Intelligence | Data Management | Data Management Software | Data Profiling | Data Visualization | Data Visualization Software | Market Trends | Real-time Analytical Software

WHITE PAPER - Data doesn't have to be only fact driven and metric. Learn these five best practices to help you make sense and order out of a disparate collection of facts.
Posted: February 20, 2008 | Published: February 1, 2008


Topics:  Best Practices | CRM Analytics | Customer Satisfaction | Data Management | Data Visualization | Data Visualization Software | Market Trends | Real-time Analytical Software | Social Networking

WHITE PAPER - Understand your data on a whole new level with visual analytics. Learn techniques and software that will help you interact with, visualize and navigate your data.
Posted: February 20, 2008 | Published: January 1, 2007


Topics:  Business Process Management | Data Management | Data Management Software | Data Mining | Data Mining Software | Data Visualization | Data Visualization Software | Graphics Displays | Market Trends | Real-time Analytical Software | Real-time Analytics