WHITE PAPER - This white paper looks at approaches for effectively integrating quality management into lifecycle activities and the potential benefits this can deliver for project and business outcomes.
Posted: March 17, 2010 | Published: December 17, 2009


Topics:  Application Life-Cycle Management | Application Life-Cycle Management Software | Change Management | Configuration Management | Quality Control | Quality Control Standards | Software Quality Assurance | Software Testing

PRODUCT DEMO - Learn more about Rational Build Forge and how it can help you to automate, streamline and standardize your software assembly processes.
Posted: March 17, 2010 | Published: March 17, 2010


Topics:  Change Management | Compliance (Systems Operations) | Configuration Management | Management Change | Process Control Software | Standards

WEBCAST - Join EMA Research Director Julie Craig and ASG Sr. Director of Solutions Management Ian Rowlands for this informative one-hour Webinar to learn about DDM and how it enables IT to build on existing technology investments.
Posted: March 10, 2010 | Premiered: March 10, 2010


Topics:  Application Infrastructure | Application Integration | Application Performance Management | Applications Management | Business Service Management | Configuration Management | IT Service Management | Service Level Management

WEBCAST - See how pharmaceutical, insurance, and Web 2.0 companies are using grid computing to reduce costs and speed processing. You’ll learn how to set up a scalable compute array using RightScale's Grid Edition.
Posted: February 25, 2010 | Premiered: February 25, 2010


Topics:  Architectures | Best Practices | Cloud Computing | Configuration Management | Grid Computing | IT Outsourcing Services | Platform as a service | Scalability Testing | Web 2.0

WHITE PAPER - Application virtualization technology is an important IT strategy to consider for Windows 7 migration.  This virtualization approach offers a better balance of central IT control and user flexibility. This paper outlines virtualization control and compliance considerations for OS migration, discovery, change control, and more.
Posted: February 25, 2010 | Published: February 24, 2010


Topics:  Application Performance Management | Applications Management | Configuration Management | Governance, Risk, Compliance (GRC) | IT Management | Server Provisioning | Server Virtualization | Software Virtualization

WHITE PAPER - This paper explains ASG's unique, automated solution for discovery and dependency mapping for change and configuration management.
Posted: February 23, 2010 | Published: February 23, 2010


Topics:  Business Service Management | Business Service Management Software | Configuration Management | IT Service Management | IT Services | ITIL | UNIX | Windows

WHITE PAPER - This white paper examines BSM essentials that are often overlooked but nevertheless must be present for IT to deliver business value.
Posted: February 22, 2010 | Published: February 22, 2010


Topics:  Business Service Management | Business Service Management Software | Business Service Providers | CMDB | Configuration Management | IT Services | Service Creation | Strategic Planning

WHITE PAPER - The last few years have seen significant interest and effort in integrating the many tools large enterprises use to manage their IT infrastructure and applications. Central to this integration effort is the concept of a Configuration Management Database (CMDB). Read this whitepaper to learn a best practices approach.
Posted: February 22, 2010 | Published: February 22, 2010


Topics:  Asset Management (Finance) | CMDB | Configuration Management | Data Center Infrastructure Efficiency | Data Center Management | IT Infrastructure | IT Management | IT Service Management | ITIL | Network Configuration Management Software | Service Level Management

WHITE PAPER - Read this paper to learn how organizations have improved service delivery, and at the same time they have also turned their focus to presenting business value more positively.
Posted: February 22, 2010 | Published: February 22, 2010


Topics:  Business Service Management | Business Service Management Software | Business Service Providers | CMDB | Configuration Management | IT Infrastructure | ITIL

WHITE PAPER - This white paper looks at two of the most fundamental and conflicted concepts surrounding these requirements: BSM and the CMDB system, focusing on CMDB requirements as they support a BSM strategy, and highlighting ASG's offerings in that context.
Posted: February 22, 2010 | Published: February 22, 2010


Topics:  Business Service Management | Business Service Management Software | CMDB | Configuration Management | Database Management | Metadata | Metadata Standards | SLA

WHITE PAPER - This paper delves into the complexity of managing Web applications and evaluates ASG's ability to deliver deep, broad, and accurate insight into application performance.
Posted: February 22, 2010 | Published: May 22, 2009


Topics:  Application Life-Cycle Management | Application Life-Cycle Management Software | Application Performance Management | CMDB | Configuration Management | IT Service Management | ITIL

WHITE PAPER - This white paper examines APM's ability to mitigate escalating risks while generating significant ROI opportunities.
Posted: February 8, 2010 | Published: October 1, 2008


Topics:  Application Performance Management | Application Portfolio Management | CMDB | Configuration Management | Governance, Risk, Compliance (GRC) | IT Service Management | ITIL | ROI | SOA | Software Development Tools

WHITE PAPER - For organizations that start small, and do it right, the gains achieved with their initial CMDB population will serve as a foundation for optimal data management results in other departments and other service areas. Read this paper to learn how.
Posted: February 8, 2010 | Published: February 8, 2010


Topics:  CMDB | Configuration Management | Data Quality | ETL (Software) | Federated Search | Metadata | Metadata Standards | Platform as a service

WHITE PAPER - Read this paper to learn how a challenging business climate can create an opportunity for many enterprises to revisit how IT supports the need for improved business productivity. Better, more efficient IT is often required. This streamlining of IT demands better and more accurate IT management processes in order to reduce waste.
Posted: February 8, 2010 | Published: July 1, 2009


Topics:  Business Service Management | CMDB | Configuration Management | Databases | IT Services | ITIL | Market Trends

WHITE PAPER - ITSM is an IT management approach focused on end-to-end services rather than individual technology components. It is more aligned with the customer view of IT than the technology view. Read this paper to learn how business service management takes ITSM to the next level.
Posted: February 8, 2010 | Published: October 1, 2009


Topics:  Business Service Management | CMDB | Configuration Management | IT Service Management | ITIL | Platform as a service | Service Level Management