WHITE PAPER - Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions.
Posted: February 8, 2010 | Published: January 22, 2009


Topics:  Communications Networks | Communications Systems | Network Convergence | Telephony Services | Telephony Systems | Unified Messaging | Unified Messaging Systems | VoIP

WHITE PAPER - Communications as a service (CaaS) is a hot new market that promises to grow quickly. In CaaS, communications technology is located in a data center of a communications service provider, and is owned and managed by the service provider as a multi-tenant infrastructure. Read the white paper for more information on Communications as a service.
Posted: February 8, 2010 | Published: February 8, 2010


Topics:  Cloud Computing | Communications Networks | Communications Systems | Data Center Management | Data Centers | VoIP

VIDEO - Watch this videocast to learn about energy efficiency, communication and Unified Physical Infrastructure.
Posted: January 28, 2010 | Premiered: January 28, 2010


Topics:  Communications Networks | Computing Technology Industry Association | Cost Benefit Analysis | Endpoint Security | Energy Efficiency | Infrastructure Management | Infrastructure Services | Physical Security | Security

WHITE PAPER - In this paper, you'll learn that UPI-based solutions provide superior business value, helping customers keep pace with technology innovations and build a smarter, unified business foundation.
Posted: January 28, 2010 | Published: January 28, 2010


Topics:  Communications Networks | Data Communications Services | Infrastructure Management | Infrastructure Services | IP | IP Networks | Network Infrastructure | Physical Security

WHITE PAPER - Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
Posted: January 15, 2010 | Published: January 15, 2010


Topics:  Communications Networks | CRM | CRM Best Practices | CRM Software | Middleware | ROI | Self-Service Applications Software | SMS | Telecommunications Industry | Telecommunications Networks

EBOOK - This e-book provides a roadmap for building a unified communications business case and offers practical strategies for implementing short-term projects with long-term payback, establishing metrics for ROI evaluation, and setting the stage for adoption of richer collaboration capabilities in the future.
Posted: November 9, 2009 | Published: November 9, 2009


Topics:  Collaboration | Communications Networks | ROI | Unified Messaging | Unified Messaging Systems | Videoconferences | Voice Communications Software | Voice Networking | VoIP

WHITE PAPER - The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.
Posted: November 6, 2009 | Published: November 5, 2009


Topics:  Communications Diagnostic and Test Equipment | Communications Hardware | Communications Networks | Communications Software | Communications Systems | Unified Messaging | Unified Messaging Systems

WEBCAST - The increasing ubiquity of network access and connected devices has created unprecedented opportunities to improve collaboration. This episode of Cisco TechWiseTV looks at how businesses are turning to technology to foster better collaboration inside and outside the company.
Posted: October 28, 2009 | Premiered: October 28, 2009


Topics:  Collaboration | Communications Networks | Communications Software | Networking | Productivity | Social Computing | Social Networking | Teleconferences | Teleconferencing Software | Web Conferences | Web Conferencing Software

CASE STUDY - With two data centers serving 24 offices in the U.S., Europe and India, Hitachi Consulting required a solution that could provide visibility into the applications running on the network while selectively accelerating business critical ones. Read on to learn about the solution they found.
Posted: October 22, 2009 | Published: October 22, 2009


Topics:  Communications Networks | Data Center Networking | Network Appliances | Network Design | Network Infrastructure | Network Performance | Network Traffic Management | WAN | WAN Switching

ESSENTIAL GUIDE - CDW is committed to getting you everything you need to make the right purchasing decisions — from products and services to information about the latest technology. This reference guides is designed to provide you with an in-depth look at Networking and unified communications as they relate to the IT challenges your organization faces.
Posted: September 8, 2009 | Published: September 1, 2009


Topics:  Communications Networks | Networking | Telephony Services | Telephony Systems | Unified Messaging | Unified Messaging Systems | VoIP

WHITE PAPER - Before moving forward with a converged network several key issues should be addressed: Capacity, security and reliability. CDW can help your organization by arming you with the information you need to choose the ideal solution.
Posted: September 8, 2009 | Published: September 1, 2009


Topics:  Communications Networks | Communications Systems | Unified Messaging | Voice Communications Hardware | Voice Communications Software | VoIP

CASE STUDY - When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.
Posted: September 8, 2009 | Published: September 1, 2009


Topics:  Communications Networks | Communications Systems | IP | IP Telephony | Unified Messaging | Unified Messaging Systems | VoIP

ANALYST REPORT - In June 2008, CFO Research Services conducted a research program among senior finance executives in the United States, Europe, Asia, and Australia. The research looked at what kinds of alliances companies are forming and how finance sees itself working with internal and external partners to establish and assess successful alliances.
Posted: June 8, 2009 | Published: June 1, 2008


Topics:  Business Communications | Business Intelligence | Business IT Alignment | Business Management | Business Metrics | Business Models | Business Performance Management | Business Process Modeling | Business Processes | Business Systems | CEOs | CFOs | CIOs | Communications Networks | Financial Management | Financial Reporting

EGUIDE - This guide is intended for both IT staff, voice system managers, as well as CIOs. It describes the issues decision makers need to understand as they set out to build a winning unified communication strategy.
Posted: May 20, 2009 | Published: May 19, 2009


Topics:  CIOs | Communications Networks | Communications Software | Communications Systems | Email Management | IP | IP Telephony | IP Videoconferences | TCO | VoIP | Wireless Computing

WHITE PAPER - This paper builds a model of enterprise social computing by analyzing business goals. It builds the architectural components and the relationships between them by starting from a basic definition of social computing and the most common goals.
Posted: May 8, 2009 | Published: October 1, 2008


Topics:  Collaboration | Collaborative Applications Software | Communications Networks | RSS | Social Computing | Social Networking