ANALYST BRIEF - Oracle provides Customer Relationship Management and Enterprise Resource Planning applications, middleware and database software tailored to the customer retention needs of midsize organizations. This Oracle Business Brief explains how these solutions help you retain customers cost-effectively through optimized information and improved flexibility.
Posted: February 11, 2010 | Published: February 11, 2010


Topics:  CRM | CRM Analytics | CRM Analytics Software | CRM Best Practices | Customer Data Integration | Customer Data Management | Enterprise Resource Management | Middleware

EBOOK - Many studies show it costs five times more to win a new customer than to retain an existing one. In this issue of ONE, we look at how the combination of insight and effective customer-facing processes can help you outshine your competitors and impress your customers enough to keep them with you.
Posted: February 11, 2010 | Published: February 11, 2010


Topics:  CRM | CRM Analytics | CRM Analytics Software | CRM Best Practices | Customer Data Integration | Customer Data Management | Customer Data Management Software | Customer Interaction Services | Customer Retention | Customer Service