DATA SHEET - Cloud computing represents a tidal shift in the way IT infrastructure operates, enabling greater agility and lower costs for companies of all sizes. Learn how RightScale delivers the power of the cloud, whether you need a fast on-ramp or support for complex deployments across multiple clouds.
Posted: March 10, 2010 | Published: March 10, 2010


Topics:  Application Deployment | Application Development | Applications Management | Best Practices | Cloud Computing | CMDB | Hosting Services | IT Infrastructure | IT Outsourcing Services | IT Services | Private cloud computing | Public cloud computing | Systems Management

PRESENTATION TRANSCRIPT - In this presentation transcript, experts Sacha Dawes and Kenon Owens discuss topics including best practices to monitor virtual and physical workloads, meet high availability needs, improve CMBD, asset management and integrating a self-managing solution to accelerate troubleshooting and problem resolution.
Posted: February 24, 2010 | Published: February 23, 2010


Topics:  CMDB | High Availability | IT Best Practices | IT Management | SLA | Systems Management | Systems Management Software | Troubleshooting

WHITE PAPER - This white paper examines how IT organizations can transition to a more service-focused approach to managing business applications, and how these leading-edge management solutions support this transition.
Posted: February 22, 2010 | Published: July 22, 2009


Topics:  Application Performance Management | Applications Management | Business Activity Monitoring | CMDB | Content Management | Information Technology End Users | ITIL | Management Change

WHITE PAPER - This white paper examines BSM essentials that are often overlooked but nevertheless must be present for IT to deliver business value.
Posted: February 22, 2010 | Published: February 22, 2010


Topics:  Business Service Management | Business Service Management Software | Business Service Providers | CMDB | Configuration Management | IT Services | Service Creation | Strategic Planning

WHITE PAPER - This paper outlines the maturity steps involved in the progression towards proactive Business Service Management (BSM) and explains how ASG's metaCMDB helps secure its seamless adoption.
Posted: February 22, 2010 | Published: February 22, 2010


Topics:  Business Service Management | Business Service Management Software | CMDB | IT Management | IT Service Management | IT Services | ITIL | Metadata | Metadata Standards

WHITE PAPER - The last few years have seen significant interest and effort in integrating the many tools large enterprises use to manage their IT infrastructure and applications. Central to this integration effort is the concept of a Configuration Management Database (CMDB). Read this whitepaper to learn a best practices approach.
Posted: February 22, 2010 | Published: February 22, 2010


Topics:  Asset Management (Finance) | CMDB | Configuration Management | Data Center Infrastructure Efficiency | Data Center Management | IT Infrastructure | IT Management | IT Service Management | ITIL | Network Configuration Management Software | Service Level Management

WHITE PAPER - Read this paper to learn how limited visibility has tethered CIOs' success in both IT and business. However, using federated CMDB technology, CIOs can view the complete IT infrastructure and the entire lifecycle of a business service.
Posted: February 22, 2010 | Published: February 22, 2010


Topics:  Business Service Management | CIOs | Cloud Computing | CMDB | Globalization | IT Infrastructure

WHITE PAPER - Read this paper to learn how organizations have improved service delivery, and at the same time they have also turned their focus to presenting business value more positively.
Posted: February 22, 2010 | Published: February 22, 2010


Topics:  Business Service Management | Business Service Management Software | Business Service Providers | CMDB | Configuration Management | IT Infrastructure | ITIL

WHITE PAPER - This white paper looks at two of the most fundamental and conflicted concepts surrounding these requirements: BSM and the CMDB system, focusing on CMDB requirements as they support a BSM strategy, and highlighting ASG's offerings in that context.
Posted: February 22, 2010 | Published: February 22, 2010


Topics:  Business Service Management | Business Service Management Software | CMDB | Configuration Management | Database Management | Metadata | Metadata Standards | SLA

WHITE PAPER - This paper delves into the complexity of managing Web applications and evaluates ASG's ability to deliver deep, broad, and accurate insight into application performance.
Posted: February 22, 2010 | Published: May 22, 2009


Topics:  Application Life-Cycle Management | Application Life-Cycle Management Software | Application Performance Management | CMDB | Configuration Management | IT Service Management | ITIL

WHITE PAPER - This white paper examines APM's ability to mitigate escalating risks while generating significant ROI opportunities.
Posted: February 8, 2010 | Published: October 1, 2008


Topics:  Application Performance Management | Application Portfolio Management | CMDB | Configuration Management | Governance, Risk, Compliance (GRC) | IT Service Management | ITIL | ROI | SOA | Software Development Tools

WHITE PAPER - For organizations that start small, and do it right, the gains achieved with their initial CMDB population will serve as a foundation for optimal data management results in other departments and other service areas. Read this paper to learn how.
Posted: February 8, 2010 | Published: February 8, 2010


Topics:  CMDB | Configuration Management | Data Quality | ETL (Software) | Federated Search | Metadata | Metadata Standards | Platform as a service

WHITE PAPER - Read this paper to learn how a challenging business climate can create an opportunity for many enterprises to revisit how IT supports the need for improved business productivity. Better, more efficient IT is often required. This streamlining of IT demands better and more accurate IT management processes in order to reduce waste.
Posted: February 8, 2010 | Published: July 1, 2009


Topics:  Business Service Management | CMDB | Configuration Management | Databases | IT Services | ITIL | Market Trends

WHITE PAPER - ITSM is an IT management approach focused on end-to-end services rather than individual technology components. It is more aligned with the customer view of IT than the technology view. Read this paper to learn how business service management takes ITSM to the next level.
Posted: February 8, 2010 | Published: October 1, 2009


Topics:  Business Service Management | CMDB | Configuration Management | IT Service Management | ITIL | Platform as a service | Service Level Management

WHITE PAPER - This white paper describes the CMS (configuration management system) as emphasized in ITIL V3, and explores how it differs from a CMDB. Further, it shows how a CMS increases your ability to make better IT decisions that impact business agility, productivity, and quality of service.
Posted: August 20, 2009 | Published: August 20, 2009


Topics:  CIOs | CMDB | Configuration Management | Data Centers | Database Management | IT Infrastructure | IT Management | ITIL