WHITE PAPER - This Magic Quadrant, published on March 3rd, 2010 and authored by Eric Goodness, examines 17 vendors of IT services for business communications systems worldwide. Use it to find the right providers for your needs related to communications-centric managed service and outsourcing relationships or project-based professional services engagements.
Posted: March 15, 2010 | Published: March 15, 2010


Topics:  Business Communications | Communications Networks | Communications Systems | ISVs | IT Consulting Services | IT Outsourcing Services | IT Services | Network Service Providers

WHITE PAPER - In this white paper, read how you can achieve unified subscriber profiles in multigeneration, multivendor networks and deliver the sophisticated, personalized experience your current - and future - subscribers expect and demand.
Posted: March 11, 2010 | Published: March 11, 2010


Topics:  Business Communications | Business Intelligence | Business Management | Business Process Management | Communications Software | Communications Systems | Data Center Management | Unified Messaging

WHITE PAPER - In today’s global economy, businesses are finding that traditional strategies for growth are no longer sufficient. This paper discusses challenges and opportunities related to business network transformation, best practices for leveraging a business process platform, the benefits of partnering with a Business-Ready Network and more.
Posted: February 18, 2010 | Published: February 18, 2010


Topics:  Business Architectures | Business Communications | Business Process Management | Business Processes | Collaboration | Collaborative Product Development | ERP | Partnerships | Product Life Cycles | SAP (Product)

WHITE PAPER - Adoption of SaaS solutions has increased as companies look to streamline costs and processes. Companies looking to integrate fax with SAP application no longer have to choose among efficiency, cost or functionality. SAP customers can take advantage of fax as service without software or hardware, and without sacrificing security or SAP integration.
Posted: January 13, 2010 | Published: January 13, 2010


Topics:  Business Communications | Business Process Automation | Business Process Automation Software | Cloud Computing | Document Management | Email Management | Fax Services | Fax Software | SAP (Product) | Software as a Service

WEBCAST - Videoconferencing, training, surveillance, and executive communications are leading use cases for enterprise video. In this webcast, IDC Analyst Melissa Webster discusses the "operationalization" of video in organizations and AT&T's Ethan Fox explains how to manage its distribution across the corporate network.
Posted: October 19, 2009 | Premiered: October 27, 2009


Topics:  Business Communications | Enterprise Content Management | Telecom Spending | Telecommuting | Video Chat Software | Video Telephones | Videoconferences

WHITE PAPER - This Wainhouse Research application brief explores the costs of audio conferencing – specifically whether organizations consider cost to be a problem and what they're doing to control it.
Posted: September 10, 2009 | Published: September 10, 2009


Topics:  Business Communications | Cost Benefit Analysis | Telephony Services | Telephony Systems | Web Authoring | Web Browsers | Web Conferences | Web Conferencing Services

ANALYST REPORT - In June 2008, CFO Research Services conducted a research program among senior finance executives in the United States, Europe, Asia, and Australia. The research looked at what kinds of alliances companies are forming and how finance sees itself working with internal and external partners to establish and assess successful alliances.
Posted: June 8, 2009 | Published: June 1, 2008


Topics:  Business Communications | Business Intelligence | Business IT Alignment | Business Management | Business Metrics | Business Models | Business Performance Management | Business Process Modeling | Business Processes | Business Systems | CEOs | CFOs | CIOs | Communications Networks | Financial Management | Financial Reporting

WHITE PAPER - This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.
Posted: May 1, 2009 | Published: May 1, 2009


Topics:  Business Communications | Business Consulting Services | Business Development | Business Intelligence | Business Management | Business Processes | Negotiation

WHITE PAPER - This glossary is a guide to the most commonly used and confused IT terms, designed to help managers better communicate with (and understand) their IT staff.
Posted: December 10, 2008 | Published: March 1, 2007


Topics:  Business Communications | Business IT Alignment | IT Best Practices | IT Industry | IT Management

WHITE PAPER - Growth is back on the executive agenda and challenging executives today from both a strategic and operational perspective. This 'SAP Executive Insight' explains the challenges inherent in three common growth models and describes how to implement a solid, flexible, and adaptive foundation that supports corporate growth objectives.
Posted: September 17, 2008 | Published: September 17, 2008


Topics:  Application Portfolio Management | Business Communications | Business Development | Business Intelligence | Business IT Alignment | Business Management | Business Models | Change Management | Enterprise Systems | IT Infrastructure | IT Service Management | Operational Support Systems | Reporting Software