PRESS RELEASE - SupportSoft, Inc. today announced the successful deployment of SupportSoft's Knowledge Center Suite™ within Cox Communications, a Fortune 500 and leading cable communications company.
Posted: November 9, 2003 | Published: November 1, 2003


Topics:  Customer Support Software | Help Desk Software | Knowledge Management

PRESS RELEASE - SupportSoft, Inc. and Comcast announced today that Comcast High-Speed Internet has deployed SupportSoft's new LiveAssist™ solution to provide faster, high quality broadband customer service through enhanced online chat and Web push functionality.
Posted: November 9, 2003 | Published: November 1, 2003


Topics:  Call Center Software | Customer Service | Customer Support Software | Help Desk Software | Internet Chat

PRESS RELEASE - SupportSoft today introduced the latest version of its Auto Discovery and Metering™ (ADM) software featuring new ClearView Analytics™ technology.
Posted: November 9, 2003 | Published: November 1, 2003


Topics:  Inventory Management | IT Asset Management

PRESS RELEASE - The SupportSoft RTSM platform, serves as the technology foundation for all of SupportSoft's products, helping enterprises operating in real-time avoid or resolve technology-related problems by automating technical support.
Posted: November 9, 2003 | Published: November 1, 2003


Topics:  Business Service Management Software | Customer Support Software | Real Time Enterprise | Self-Service Applications Software